Following an intensive tender process, Performance in People is delighted to announce that we have been selected to supply sales mystery shopping services for Audi UK.
The Audi Group, with its brands Audi, Lamborghini and Ducati, is one of the most successful manufacturers of automobiles and motorcycles in the premium segment. It is present in more than 100 markets worldwide and produces at 16 locations in twelve countries. In the second half of 2016, the production of the Audi Q5 will start in San José Chiapa (Mexico). 100 percent subsidiaries of AUDI AG include quattro GmbH (Neckarsulm), Automobili Lamborghini S.p.A. (Sant’Agata Bolognese, Italy) and Ducati Motor Holding S.p.A. (Bologna, Italy).
In 2015, the Audi Group delivered to customers approximately 1.8 million automobiles of the Audi brand, 3,245 sports cars of the Lamborghini brand and about 54,800 motorcycles of the Ducati brand. In the 2015 financial year, AUDI AG achieved total revenue of €58.4 billion and an operating profit of €4.8 billion. At present, approximately 85,000 people work for the company all over the world, about 60,000 of them in Germany. Audi focuses on new products and sustainable technologies for the future of mobility.
“Audi UK is a premium automotive brand recognised for its quality, innovation and customer service excellence. When we set out to engage a new mystery shopping supplier we looked for an organisation that lived by these same values. In the time that we have been working with Performance in People they have already demonstrated a unique approach which we have not experienced with previous suppliers. Their experience, knowledge and passion for what they do is remarkable and together we are building a programme we are all genuinely proud of.”
Jacquiline Harvey, Sales Development Manager, Audi UK