Performance in People - Mystery Shopping


PiP Launch New Podcast Channel on Spotify!

Tuesday 11th February 2020

Performance in People (PiP) is pleased to share with you that we have launched a new podcast channel on Spotify!

The use of podcasts is on the rise and are becoming a popular choice for people to share interesting discussions and educate listeners on topical subjects.


  • Around 7.1 million people in the UK now listen to podcasts each week.
  • 68% of people access podcasts via their smartphone device, making it easy for listeners to access on the go.
  • The use of podcasts has increased by 24% compared to 2018
  • 22% of people who own a smart speaker use them to listen to podcasts

*statistics from 2019

The podcast channel is another method which PiP can communicate with clients and followers. PiP will be regularly sharing episodes that focus on the importance of customer service. Topics will include client interviews, customer service strategies to drive service performance, customer service insights from a variety of industries, discussions with PiP’s team of customer service experts and much more!

Please show your support and follow PiP’s podcast channel by clicking here!

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