Performance in People - Mystery Shopping


PiP Celebrates Their 19th Birthday

Thursday 10th January 2019

Today Performance in People (PiP) is thrilled to be celebrating their 19th birthday at HQ. PiP has been providing customer experience solutions to world-class brands within the UK since the year 2000 and over the last 19 years has established themselves as market leaders in mystery shopping.

PiP is reflecting today on what a successful 19 years it has been for the company and has put together a timeline summarising their highlights and achievements.


2000   Performance in People was born
2005   PiP’s first ‘State of the Union’ took place
2009   PiP moved into The Observatory building
2011   PiP’s first sail of the solent during Cowes Week
2013   PiP developed the award-winning Behavioural Measurement Score®
2014   PiP’s first Customer Experience Day
2015   PiP design IOW themed offices
2016   Our CEO is a judge on BBC’s series, Phone Shop Idol
2017   PiP achieved 3* Best Companies & ranked 47 in the Sunday Times Top 100 Best Small Companies to Work For
2017 & 2018   PiP take on the 12-mile Tough Mudder challenge

Mystery Shopping | Training | Audits | Customer Surveys

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