Performance in People - Mystery Shopping


PiP Celebrate their 18th Birthday!

Wednesday 10th January 2018

Performance in People (PiP) are starting 2018 with a celebration! We are delighted to be celebrating our 18th birthday today at HQ! Since our formation in 2000, we’ve been working hard to become the UK’s leading mystery shopping supplier, working with world-class brands in multiple industries to improve customer service experience. Starting with a measly 3 employees, we now have now over 90 head office staff and counting! See below for a few of our highlights so far…


2000     PiP founded by Mike Dalloz with only three members of staff
2003     First £1 Million Turnover
2004     PiP’s Internal Management System was built
2005     PiP’s first Investor in People Accreditation
2006     PiP awarded Vauxhall Mystery Shop programme
2009     PiP moved to the Observatory
2015     Achieved Two Star Best Companies To Work For Award
2016     Mike Dalloz stars as a judge on BBC2’s Phone Shop Idol
2017     PiP achieves 3* Best Companies To Work For (highest accreditation) as well as being ranked 47 in the Sunday Times Top 100 Best Small Companies to Work For!
2018     We’re excited to see what is in store!

Watch our boomerang video of PiP's Managing Director blowing out our birthday candles! 

Mystery Shopping | Training | Audits | Customer Surveys

Email this page to a colleague


Please submit your contact information below and we
will email the information directly to you.


Which information do you wish to access?

This site uses cookies to store information on your computer. Some of these cookies are essential to make this site work and others help us to gain insight into how it is being used.
These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking some simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of this site. If you're not happy with this, we won't set these cookies but some nice features on the site may be unavailable. To control third party cookies, you can also adjust your browser settings. If you wish to view any policies or terms of usage that you cannot find on this website, please contact us. You can change your mind and opt-out at any time by clicking the ✻ icon above.
I consent to cookies
I don't consent to cookies