Introducing our CX Lab
April 17th 2024
Performance in People (PiP) is the largest mystery shopping supplier in the UK. They deliver more than 60,000 mystery shop evaluations and score over 2 million customer service-based questions every year....
National Walking Day Challenge
Research Study: Quick Service Restaurants | The 7 Key Factors Influencing the Customer Experience
Why Call Centre Customer Service is the Key to Success
Maintaining Customer Service Standards in Retail Stores
How to launch and run a successful mystery shopping programme in your organisation
The Importance of Customer Service for Online Businesses
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