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Offices

Performance In People
The Observatory,
Westridge Business Park
Ryde,
Isle of Wight, PO33 1FX
t: (01983) 568080
f: (01983) 568517
info@performanceinpeople.co.uk

Management Development and HRM

High performing professionals are often promoted into a management role without the development training to support their new responsibilities.

The inter-personal skills of a new manager can build up or knock down the confidence and motivation of employees, and yet many organisations have standard management training that is process driven or technical in nature. Staff retention can suffer as a result. Performance in People specialises in the development of relationship and communications skills for managers - the skills that set excellent managers apart from the mediocre.

PiP management development workshops are fast-paced and memorable one-day events for operational managers. Identify a group of deserving junior leaders and we will help them develop these essential competences:

  • Absence management
  • Appraisal skills - meaningful reviews & objective setting
  • Assertiveness skills for new managers
  • Change implementation - driver and resistor management
  • Coaching skills for managers - see link to Business Coaching page
  • Communication elegance - see link to Communication Skills page
  • Customer service Gap Analysis
  • Dealing with difficult people
  • Diversity & difference management
  • EFQM Excellence Model - implementing the Model in your organisation
  • Leadership skills - see link to Business Leadership page
  • Motivating Your Team - understanding what makes people 'tick'
  • Neuro Linguistic Programming - NLP for managers
  • Performance management - encouraging individual contribution
  • Presenting power - selling the dream
  • Recruitment & selection - essential skills of hiring new staff
  • Stress - managing work based stress
  • Time management and delegation skills
  • Thinking productively - solution centred thinking skills for managers
  • Training the Trainer - add training capability to local management teams
  • Writing skills for reports - clear, concise and influential report writing