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Offices

Performance In People
Pascall House,
Westridge Business Park
Cothey Way, Ryde,
Isle of Wight, PO33 1QT
t: (01983) 568080
f: (01983) 568517
info@performanceinpeople.co.uk

Internet/Email Mystery Shopping

With the increasing volume of business traffic via the Internet our services now include web based and email mystery shopping.

Understanding the experiences of potential customers accessing your website, or making an email enquiry, is an essential performance measure to inform effective business management.

Performance in People can provide vital information regarding the experiences of a demographic range of visitors to your site, from initial search engine location, through to site navigation and page accessing. We will assess the responses to email enquiries and, if required, product ordering, delivery and returns.

This process will give you detailed insight into your customers' online experiences.