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Performance In People
Pascall House,
Westridge Business Park
Cothey Way, Ryde,
Isle of Wight, PO33 1QT
t: (01983) 568080
f: (01983) 568517
info@performanceinpeople.co.uk

About

Performance in People is a leading edge company at the forefront of customer service research and good practice. Our primary business objective is to create sustainable improvements in our clients' customer service, and sales performance.

Since our formation in 2000 we have experienced exponential growth, and continue to work towards achieving our objectives through the delivery of mystery shopping (we are recognized as the UK's largest video mystery shopping provider), training & coaching services and research surveys & audits. Today we are delighted to represent many UK and global brands across a range of sectors including: Retail, Automotive, Financial Services, Leisure and Public Services.

Our clients share a common commitment; to deliver exceptional service to their customers, a desire to improve the performance of their staff, and a determination to increase sales revenues.

Our business ethos is built around delivering output of the highest quality. Our continued investment in technology means we are committed to continuous improvement of the services we offer to our clients, and to driving prices down through the technological development of our own internal processes. We commit to our clients that cost savings achieved through improved processes and volume economies will be passed back through reduced pricing.

At Performance in People we recognize that we are ourselves in the business of customer service. We go to any lengths to ensure that we practice what we preach!

Performance in People has received investors in people re-accreditation.